Privacy Policy
Last updated: August 2026
Momentum Cycle ("we", "us", "our") operates momentumcyclesg.com. This page explains what information we collect when you contact us or book a bicycle rental, and how we use it.
Information We Collect
When you get in touch via WhatsApp, email, or the contact form on this site, we may collect your name, phone number, email address, and any details you share about your booking (such as preferred dates, group size, or delivery location). When you rent a bicycle in person, we may ask for identification (e.g. NRIC, driver’s licence, or passport) to verify your booking, as stated in our rental terms.
How We Use Your Information
- To respond to enquiries and confirm bookings
- To coordinate bicycle delivery, pick-up, and drop-off
- To send booking confirmations or updates relevant to your rental
- To improve our services based on feedback
We do not sell or rent your personal information to third parties.
Website Analytics
Like most websites, we may use basic, privacy-friendly analytics to understand how visitors use this site (e.g. which pages are popular) so we can improve it. This data is aggregated and not used to identify individuals.
Third-Party Services
We use WhatsApp for booking communications and Google Maps to show our location. Both are subject to their own privacy policies. If you submit one of our contact forms, the submission is processed by Netlify Forms.
Data Retention
We retain booking and enquiry information only as long as needed to provide our services and meet any legal or accounting obligations, after which it is deleted or anonymised.
Your Rights
You can ask us to access, correct, or delete the personal data we hold about you at any time by contacting us at team@momentumacademy.sg.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this privacy policy, please reach out via our contact page or email team@momentumacademy.sg.